![]() To be fair, they said that certain restrictions apply, THUS why I wanted to actually CALL THE STORE.) I make my first call at 9:05am to find out they are closed. (They say the items will be delivered in an hour. Got up early, did a bunch of errands and decided to just call Staples to see if they had it in stock or if I had to go online and order it with the "pick it up today" plan. Tons of friendly people working who kept the lines down.Īfter id'ing the sewing machine model, I compared the different sites on Ebates, found it at Staples, tried to figure out if I could take advantage of the "pick it up today" gig they've got going, but got too tired and bailed. Yesterday I went into Target because my daughter had a ripped pair of tights, and, you guessed it, $850+ later, she had new tights and I had a new sewing machine, drill, moth balls, gum and 4,000 other items. Exactly EVERY time I go into a store (unfortunately), I buy way more than I should because I HATE to go into stores for errands. Did it cost a million dollars? No, but here's the deal. (Note green high pile astroturf sofa created by aforementioned team featured in this link.) So I got on Google, blew through some reviews of sewing machines, comparisons, the whole nine and decided I would best be served by this magic little Singer 4423 Model. After a little research, I decided a heavy duty model would be better because we're doing insane stuff at The Party Goddess! worldwide headquarters that requires a little extra "juice". Last night I second guessed yesterday's decision to purchase a regular sewing machine. Why? Because they are making it EASY for me to freaking do so. They are peppering my email with specials, promotions, doubling down, backing up I can barely give them my credit card fast enough. Ebates has done an INSANE job of getting me to shop this year. Disclaimer.) If you're going to shop anyway, why not just shop where you're going to get cash back? Beats me. (If you click on the link, bee tee dubs, it's my affiliate link. I am obsessed with Ebates, totally obsessed. Examples of Bad Customer Service, Part 1: Granted, the two instances that I can think of over the many years of my life were Twitter-epic, this one has really gotten under my skin. I run a few myself and know how hard it is to do everything AND train employees. I can count on one hand the number of times I have gone bananas publicly about a company. Maybe we can all learn something from someone ELSE's examples of bad customer serviceįingers crossed. Today's experience was just too unbelievable not to share. PRETEND to look up a ski in some foreign land, but don't be so blatantly obvious that you couldn't care less.ĭoes someone think that we're still in the horse and buggy stage and that a wacka-doodle like me isn't going to one day just get fed up and out them? Since I'm (fairly) non-violent, this blog has become my outlet. And in the days of Tweeting, Facebooking, checking in and Instagramming, all which ginormous corporations like Staples are massively getting on the bandwagon with including every "Black Friday" and "Cyber Monday" promotion one can think of, I don't get the just complete and total disregard for the customer. ![]() ![]() The difference between just bad and "unfortunate?" Examples of bad customer service: Bad is when the employees flat out don't care. ![]() I can't even tell you how much bad customer service just slays me. 0 Shares In the examples of bad customer service department, Staples takes the cake. ![]()
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